Frequently Asked Questions
Business-to-business
The Fair Credit Reporting Act("FCRA") is the federal law that regulates the credit reporting industry. The FCRA determines when a credit report can be obtained and grants credit report access to companies which have a "permissible purpose."
The FCRA specifies those purposes as the granting of credit, the collection of a debt, the underwriting of insurance, employment purposes, for issuing a license as required by some government agencies or for a legitimate business transaction between a business and a consumer. Obtaining a credit report under false pretenses, or improper use of a credit report is a violation of federal law.
National Sales Office
12395 First American Way
Poway, CA 92064
Phone: 800.255.0792 - ext. 1
Fax: 800.494.2580
Email: contactus@corelogic.com
Contact a CoreLogic Account Manager or the Sales Support Representative in your region.
Phone: 800.577.8787
Email: contactus@corelogic.com
Hours of Operation
Mon-Fri: 7am to 5pm (PST)
Sat-Sun: 8am to 4:30pm (PST)
Phone: 800-423-1150
Fax: 619-938-7045
Email: CREDCO.TechSupport@corelogic.com
For online DataFlite installation and configuration information, please visit the Help section of www.dataflite.com
Your CoreLogic Account Manager. Each region has Account Managers who can answer your questions and provide solutions.
Calls and issues to be resolved can include account set up, billing support, compliance, training, pricing, technical and software support issues, client setup changes, updates, policy, process questions, product, and service questions.
Phone: 800-577-8787
Email: contactus@corelogic.com
If you find a discrepancy, CoreLogic Credco can assist you. Just call our toll-free customer service number: (800) 637-2422. Our certified-fully trained counselors at the Quality Customer Service Center will explain how to handle the dispute.
There are guidelines provided by the Fair Credit Reporting Act (FCRA) (Section 611) to follow. In summary:
- The dispute must be conveyed to the consumer reporting agency directly by the consumer.
- The consumer reporting agency must, generally within 30 days, reinvestigate and record the current status of the information. (NOTE: A reasonable period of time is generally considered to be 30 days.)
- If the information is found to be inaccurate or can no longer be verified, the consumer reporting agency must delete the information and notify the consumer.
- If the reinvestigation does not resolve the dispute, then the consumer should directly contact the creditor and/or national repository(ies) to resolve the dispute.
The following statute of limitations have been provided by the Fair Credit Reporting Act (FCRA).
|
|
|
| Bankruptcies |
10 years from the date of entry of the order for relief |
| Suits & Judgements |
Seven years from date of entry or expiration of applicable statute of limitations, whichever is longer |
| Tax Liens – Paid |
Seven years from date of payment |
| Tax Liens – Unpaid |
No limitation |
| Collections |
Seven years |
| Charged to Profit & Loss |
Seven years |
| Criminal Record Limitations |
No limitation on criminal conviction |
| Other Adverse Information |
Seven years |
Mixed credit does exist in credit bureau data. A parent and adult child who share the same or similar names may develop mixed credit. This is compounded by sharing the same residence address or by having shared a prior residence address. (NOTE: using suffixes with a name such as James Dough, Jr. or James Dough III , as well as your birth date, may assist in eliminating mixed data.
Credit grantors may shorten, lengthen, or truncate account numbers when reporting to the credit bureaus. These deviations may be the result of software incompatibility between the credit grantor and the credit bureaus. For security reasons, creditors may also scramble account numbers.
The letters represent a code. The ECOA code designates who is responsible for each account and the type of participation for that account, as follows:
- U UNDESIGNATED Not designated by the creditor
- I INDIVIDUAL Individual account
- J JOINT Joint account
- A AUTHORIZED USER Authorized to use someone else’s account
- S SHARED Joint account
- C CO-MAKER Joint responsibility for the account
- B CO-SIGNER Responsibility only in case of default on the account
- M MAKER Individual account
- T TERMINATED Closed account
"Historical Account Status" is the month-to-month payment history which may list up to two years of a current or delinquent status. To read it, count from the left to right from the Historical Account Status "history date." Refer to the following list to interpret the numbers or symbols indicated:
- 0 means Too new to rate
- 1 means Current
- 2 means 30 days late
- 3 means 60 days late
- 4 means 90 days late
- 5 means 120 days late
- 6 means 150 days late
- 7 means Wage Earner Plan or Bankruptcy
- 8 means Repossession or Foreclosure
- 9 means Collection or Charge-off
- U means Unrated
- - means Not reported that month
Most credit grantors report to the credit bureaus on a monthly basis. Time requirements of creditors to prepare and transmit data to the credit bureaus vary. Time requirements of the credit bureaus to load the data into their computer systems also varies. The combined time requirements of creditors and credit bureaus may extend to several days, weeks, or months.
The word "current" represents the "Current Account Status" of the account at the time it was closed. (NOTE: If an account was 90 days delinquent at the time it was paid and closed, the "Account Status" would list DEL 90, not "current."
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